PANDORA
AUTHORIZED RETAILERAUTHORIZED RETAILER
ALEX & ANI
100% AUTHENTIC100% AUTHENTIC
SAFE & SECURE SHOPPINGSAFE & SECURE SHOPPING
FREE WATCH SIZINGFREE WATCH SIZING
FREE SHIPPINGFREE SHIPPING
EXPERT WATCH REPAIREXPERT WATCH REPAIR

18 LOCATIONS TO SERVE YOU 18 LOCATIONS TO SERVE YOU
Call us Now! 888-552-5997

Return Policy

TIME AFTER TIME, INC. is committed to making your shopping experience a success. If you are not 100% satisfied with your purchase, we will accept returns of unworn merchandise for up to 7 days from purchase for a full refund or exchange., this is valid for ON-LINE PURCHASES ONLY. Proof of purchase, such as a copy of the original sales receipt or packing slip invoice, is required for reimbursement of the full purchase price. In all cases, refunds will be made in the form of the original payment. All web returns and web exchanges of TIMEAFTERTIMEWATCHES.com merchandise must be mailed to the address below. Returns on web orders cannot be returned to any retail location. TIME AFTER TIME, INC ATTN: Web Returns Order #:___________ 130 ALMSHOUSE ROAD, SUITE 600 RICHBORO, PA 18954

RETURNS

To return your unworn products for a refund, please follow these steps:

1.1.1.1.1.1.1.1 Detach the Return Detail Form* (located on packing slip) and keep the Order Summary for your records.

1.1.1.1.1.1.1.2 Circle the merchandise you are returning on the Return Detail Form, enter the quantity if more than one of the same product was ordered, mark return, and indicate the appropriate reason code for the return. Reason codes are:

  1. Size too small
  2. Size too big
  3. Overall fit issue
  4. Damaged/defective
  5. Color faded/discolored
  6. Not as pictured
  7. Order delayed
  8. Damaged in transit
  9. General return/gift

Enclose the Return Detail Form along with the merchandise in a well-sealed box.

When processing your return, we will refund the same credit card and/or gift card that the order was initially placed on.

EXCHANGES

To exchange your unworn products, please follow these steps:

  • Detach the Return Detail Form* and keep the Order Summary for your records.
  • Circle the merchandise you want to exchange on the Return Detail slip, enter the quantity of the exchange if more than one of the same product was ordered, mark exchange, indicate the appropriate reason code for the exchange, and include the style number of the item you want in exchange. Reason codes are:
    1. Size too small
    2. Size too big
    3. Overall fit issue
    4. Damaged/defective
    5. Color faded/discolored
    6. Not as pictured
    7. Order delayed
    8. Damaged in transit
    9. General return/gift
  • Enclose the Return Detail Form along with the merchandise in a well-sealed box.
  • Attach the supplied, prepaid UPS return label to the outside of your package and ship us the merchandise**.

When processing your exchange, we will first refund the same credit card used to place the original order, then charge you for the merchandise you want to receive in the exchange. You will be notified via email in the event the item you want in exchange for your original purchase is not available.

GIFT CARDS

Time After Time gift cards may not be returned or cancelled after purchase. If you return product originally purchased with a gift card, any refund will be returned to the original gift card. If you return product originally purchased with multiple methods of payment, any balance owed will first be applied to the gift card, up to the original amount charged, and then to the credit or debit card.

*If you do not have your original Return Detail Form,please include the following information with your return or exchange: bill-to name, address and phone number ship-to name, address and phone number order number reason for return or exchange and requested exchange items if applicable.

**If prepaid label is not used, we are not responsible for the cost of shipping an item back to us for return or exchange.
We would also suggest that all returns and exchanges be sent via a reliable carrier such as UPS or FedEx with tracking capabilities.
Time After Time Inc. is not responsible for packages lost in transit if sent via a non-traceable carrier.

CUSTOMER CARE CONTACT INFO

Contact Customer Care

888-700-TIME Contact us

Regular Hours:

9 am To 7 pm EST Mon-Fri
9:30 am To 6 pm EST Sat

Holiday Hours:

7am To 10 pm EST Mon-Sat
10:30 am To 7 pm Sun

To Order By Phone

888-700-TIME

To Contact Us By Mail

TIME AFTER TIME, INC
c/o WEB DIVSION
130 ALMSHOUSE ROAD
SUITE 600
RICHBORO, PA 18954

For Warranty And Repair Related Inquiries

215-355-5555 EXT 101

To Mail In Repairs (US Only)

TIME AFTER TIME, INC
C/O REPAIRS
130 ALMSHOUSE ROAD
SUITE 600
RICHBORO, PA 18954

Corporate Headquarters

TIME AFTER TIME, INC
130 ALMSHOUSE ROAD
SUITE 600 RICHBORO, PA 18954

Add Product to Compare

Compare Products

Compare Products

Track Order

Returning Customers

Sign in to your account to track orders and view your order history.

Quick Track

Don't have an account? Enter your order number and email address below to track your order.